Terms of service

Welcome to LucyinLane. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with the following Terms. If you do not agree with these Terms, please discontinue using our website.

1. General

By using this website, you confirm that:

  • You are at least 18 years of age, or you are using this website under the supervision of a parent or legal guardian.
  • All information you provide is true, accurate, and complete.
  • You agree to use this website only for lawful purposes.
  • You will not engage in any activity that interferes with the security or operation of this website.

LucyinLane reserves the right to refuse service, suspend accounts, or cancel orders at its sole discretion.

2. Product Information

We make every effort to ensure that product descriptions, pricing, images, and inventory information are accurate.

However:

  • Product colors may vary depending on your device or monitor settings.
  • Slight differences in measurements may occur due to manual measurement.
  • Product availability may change without prior notice.

We reserve the right to modify product information or discontinue products at any time without prior notice.

3. Orders & Payment

All prices displayed on this website are in United States Dollars (USD).

Orders will only be processed after payment has been successfully authorized.

LucyinLane reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Payment verification failure
  • Pricing or system errors
  • Inventory shortages
  • Suspected fraudulent transactions
  • Shipping restrictions
  • Violation of these Terms

If payment has already been received for a canceled order, a full refund will be issued to the original payment method.

4. Shipping

Shipping estimates are provided as a guide only and are not guaranteed.

Delivery times may be affected by:

  • Carrier delays
  • Weather conditions
  • Customs inspections
  • Public holidays
  • Incorrect shipping information
  • Other circumstances beyond our reasonable control

For complete shipping information, please refer to our Shipping Policy.

5. Returns & Refunds

All returns, refunds, and cancellations are handled according to our Return & Refund Policy.

Returned merchandise must satisfy all return requirements before a refund can be approved.

6. Intellectual Property

All content available on this website, including but not limited to:

  • Brand name
  • Logos
  • Product images
  • Graphics
  • Icons
  • Product descriptions
  • Text content
  • Website design and layout

is the exclusive property of LucyinLane and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or published without prior written permission.

7. Acceptable Use

You agree not to:

  • Use the website for illegal or fraudulent activities.
  • Attempt unauthorized access to our systems.
  • Upload viruses, malware, or harmful software.
  • Interfere with the website's operation or security.
  • Provide false or misleading information.

Violation of these Terms may result in order cancellation, account restriction, or legal action where permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience.

LucyinLane is not responsible for the content, products, services, or privacy practices of any third-party websites.

Your use of third-party websites is at your own risk.

9. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, LucyinLane disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

10. Limitation of Liability

LucyinLane shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.

Our maximum liability shall not exceed the total amount paid for the applicable order.

11. Changes to These Terms

We reserve the right to revise or update these Terms of Service at any time.

Any changes become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States.

Any disputes arising from these Terms or the use of this website shall be subject to the jurisdiction of the appropriate courts.

If you have any questions regarding these Terms of Service, please contact love@lucyinlane.com. Our Customer Support Team typically responds within 24–48 business hours.